FAQ

What is your return policy?

Return from damage or change of mind on the product:

Collin O'Malley- New York will accept returns as long as a request to return is received by us within 15 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email

Collin O'Malley- New York will refund the value of the items returned but will NOT refund the value of any shipping paid.

If you would like to return an item past 15 days of receiving the items, we will refund your order to a store credit IF THE ITEM IS IN RESELLABLE CONDITION WITH ORIGINAL TAGS AND PACKAGING. 

How long will it take to get my order?

Domestic Shipping: In general, domestic shipments are in transit for 2 - 10 days. Shipping times may vary based off the product weight, size and shipping destination.

International shipping: Orders shipped internationally are in transit for 4 - 22 days. Shipping times may vary depending on the location, weight and size of the order. 

What are the payment options?

  • Visa

  • Mastercard

  • Discover

  • American Express

©2021 by Collin Daniel O'Malley. S.P.A Morel Group All Rights Reserved.